Zahid Lilani – Social Media Discourse

Google Needs Better Damage Control

Posted on 09. Sep, 2009 by Zahid Lilani.

Gmail was inaccessible to 36 million users Tuesday afternoon which made it the number one trending topic on Twitter and caused an out roar by many on other social networks. Mashable even decided to post “5 Things to Do While Gmail is Down.” What if Gmail disappeared tomorrow? Will there be frenzy?
After the recovery, Google’s [...]

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