Zahid Lilani – Technology and Social Media

Tweeting Through Tough Times

Posted on 18. Sep, 2009 by Zahid Lilani.

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Another example of Twitter making life easier for entrepreneurs and small business owners is the article “Entrepreneurs ‘Tweet’ Their Way Through Crises” by Sarah Needleman in Wall Street Journal.
Most business owners have realized that instead of using Twitter as a PR tool, it is better to use it as a customer service tool because [...]

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